Keeping in touch with relatives: Neveo and what to do if your parents or grandparents don’t use a smartphone

keeping in touch with Neveo

This feature on keeping in touch is an advertorial in collaboration with Neveo. All views are my own.

Keeping in touch with relatives can be difficult. And it’s doubly hard when they live far away, and don’t use smartphones or computers. I share most of my holiday snaps these days via Instagram and Facebook, and it’s rare that I find time in our hectic schedule to print them out for Grandma. So I was pleased when the nice people behind Neveo got in touch.

Neveo’s a new app designed to help you stay in touch with older relatives who don’t use smartphones. Each month you can upload up to 50 (or 100, if you opt for the premium service) images from your phone, with captions. Then the Neveo team make a booklet from the images, which they send to your relative.

You can see the idea behind Neveo in this video. I think it’s a rather lovely one:

About the Neveo photojournal booklet

The Neveo booklet is printed on glossy, 130g paper. The Neveo team put three images on each page, and when you upload your images, you can add a caption of up to 200 characters, which is printed next to the image. You don’t have to worry about the layout or configuration of the images – the Neveo team work that out for themselves.

Neveo photojournal

An example of a Neveo photojournal. We’re looking forward to having a look at Grandma’s, when we next see her.

Trying out Neveo for ourselves

For our first booklet with Neveo, I decided to cheat a little. The idea behind the service is that your relative receives a regular booklet through the post each month. So the best way to use the app is to regularly upload all those special moments that you capture on your smartphone as they happen – the Christmas concerts, bike rides in the park, dressing-up-as-superhero sessions…. If you’re anything like me, a lot of these captured moments just end up staying on the phone. But with Neveo you’d just need to quickly pop them on hte app after snapping, and they’d all magically appear in your relative’s monthly photojournal.

Neveo photojournal

The Neveo booklet is printed on glossy, 130g paper.

But there are tons of images from the last year that I wanted Grandma to see. Like the happy snaps from her 70th birthday celebration on the Bateaux Mouches in Paris. I kept meaning to print them out for her, but I just hadn’t got round to it…. So I decided to make my first booklet a montage of some of my favourite images from 2017.

You can upload images from your pc as well as via the app on your phone, but I saved my camera pics to my phone before uploading them from there. The app coped well and the pictures uploaded quickly, despite the fact that they were higher resolution that most smartphone images.


A screenshot of our November pics on Neveo.

It was exciting to see all the images in one place. Grandma hadn’t seen most of them. She was going to love her photojournal.

I then went through and added short captions to each image. And really, it was as simple as that. We’re now waiting to hear from a surprised Grandma, when her booklet turns up on around the 10th or the 11th of the month. I’ll come back and update this post when I know what her reaction was. But I wanted to post this quickly, so that I could let you know about a special offer Neveo are running at the moment (see under ‘how much does Neveo cost’).

Inviting other family members to join Neveo

While I was uploading our pictures for Grandma, D mentioned that he might have some nice pictures on his phone, too. So I sent him an invitation to contribute to the photojournal. That was all very easy, too. I just sent it to him via WhatsApp in the form of a link.


How much does Neveo cost?

A monthly photojournal, with up to 100 images, is £14.99 a month. But there’s a special deal on at the moment. The first users to sign up can send their relatives a 50-image photojournal for only .99p a month. Be quick, though, as places are limited and they’re running out fast. Find out more via the Neveo app here.

Are you good at keeping in touch with relatives who don’t have smartphones?

We think this would make a nice gift for a relative. For more gift ideas, check out our post on Christmas gifts for people who love experiences.

If your loved one has WiFi (my Mum doesn’t), and you’re looking for a tech alternative to Neveo, then check out the Nixplay Seed digital photo frame I reviewed. Like Neveo, it’s also a great way to keep in touch by sharing pictures and videos.


  • Tom Briggs
    December 3, 2018 at 6:15 pm

    This looks like a brilliant idea! My Grandma (who, sadly, is no longer with us) would have absolutely loved this. She was always asking us to print out photos (which we did!) but this seems a much better way of presenting them. 🙂

    • Nell
      December 6, 2018 at 9:19 am

      I like the fact that it’s just so easy, and you can do it on the go, as you snap images on your phone.

  • Sinead
    January 26, 2019 at 9:56 pm

    I’ve never heard of this before, thank for the great review. What a lovely idea. May be tempted just to send it to myself!

    • Nell
      January 27, 2019 at 6:10 pm

      It was a great service, and my Mum really looks forward to getting her photobook every month.


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